Mercari does not require broken items returned. All my reviews say great packaging but Mercari doesnt take it into consideration. Because of this result is seller out of item and "money covered" as Mercari claims. Mercari Shipping Label. From there, you can either cash out or use the money to shop for more cool items on Mercari. It is a gray box at the bottom left and it says "chat". If your balance is over $10 and you’re okay with waiting a few business days, you can get your money fee-free. >> If you’re a Mercari beginner make sure to check out this guide for everything you need to know about selling on Mercari as well. Important: Outlook.com, Outlook Web App, and Outlook 2013 or Outlook 2016 for Windows are not all the same.Outlook 2013 or Outlook 2016 for Windows are programs on your local computer that you can use to access any type of email account, whereas with Outlook.com and Outlook Web App, you access them … 1) You can only have one account, so there is no point in logging out and signing in to a different account. Mercari fees are low. Log out of Outlook to protect your personal information. The Mercari marketplace app was born out of this realization by our founder Shintaro Yamada as he traveled the world. The photo shows the poorly packed and damaged art glass I paid for. It’s very straightforward and quick. Ahhh; a stealth account for Mercari… (Background info)They’ve unjustly banned so many reliable, professional and unproblematic sellers and buyers that it just makes entirely no sense either way you look at it. As of July 17th 2016, there is no log out button. You can check the status of the return anytime by contacting Mercari via a website form. I am trying to get the app on my Android tablet but it keeps saying "authentication is required. Contact Mercari customer service. In case you used Mercari credits for purchasing the goods you returned, the funds should be back to your account in less than a day. Pros of Selling on Mercari Easy to list. Damage reports were filed, but not a word from them! Mercari is quick to take your money, but frozen-molasses-slow to resolve any dispute! The same fee applies to all instant transfers, as well. How To Check the Status of My Refund. I should have checked them out more thoroughly and missed the BBB report showing over 1,180 complaints filed against them. I figured it out on my laptop. Thanks. Impatient to track the returned item and find out if it reached its destination? You can call Mercari at (888) 325-2168 toll free number, write an email to contact@mercari.com, fill out a contact form on their website www.mercari.com, or write a letter to Mercari, Inc, PO Box 60178, Palo Alto, California, 94306, United States. Poor site design not user friendly at all! You know if you sell something for $20, they’re taking $2. Mercari allows you to sell things you no longer need all around the U.S. in a secure way. I imagine they did this for two reasons. Press question mark to learn the rest of the keyboard shortcuts Mercari is seriously one of the easiest platforms to list on. So you'd think it was to chat with Mercari but it's not and I didn't even see it there for a period of time. It’s a flat 10% fee on all sales which is great compared to some other platforms that are higher or fluctuating. However, many questions and concerns may come up as you buy and sell using their services. When shipping on Mercari you have two options: to use a Mercari label (that either you or your buyer pays for) or to ship it on your own. Easy. r/Mercari: The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. A buyer who is requesting a refund can omit any or all packaging to help get their money refunded. Thanks to the power of technology, people around the world can easily link up and enjoy the experience of buying and selling with each other. If your balance is less than $10, you’ll be charged a $2 fee for direct deposit. Press J to jump to the feed.